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Air Travel Redemption Rules and Conditions
- All offers from ScoreCard travel services are subject
to the terms and conditions below, and other conditions
specified herein. Consult your ScoreCard travel services
representative for complete details.
- Full Option Ticket, Point Saver Ticket, Everyday Award
and Universal Ticket offers are available through ScoreCard
travel services at (800) 842-3006 between 9:00a.m. - 9:00p.m.,
Monday through Friday, Eastern Standard Time, 9:00a.m. -
4:30p.m. Saturday and Sunday, Eastern Time excluding January
1, Memorial Day, 4th of July, Labor Day, Thanksgiving Day
and December 25. Universal Tickets may also be booked online
via scorecardrewards.com. All terms and conditions apply
for Universal Tickets booked online.
- Cardholders must have the required number of Bonus Points
needed to order the award desired prior to award request.
- Each airline ticket award may be ordered through ScoreCard
travel services for one round trip coach class airline ticket
on a single scheduled carrier. Tickets may be issued for
travel to an applicable destination from any airport serviced
by major airlines within the contiguous 48 United States.
- All airline ticket awards issued in exchange for ScoreCard
Bonus Points are non-refundable and non-changeable after
ticket issuance.
- Lost, stolen, or otherwise destroyed airline ticket awards
will not be replaced.
- All international airline ticket award eligible destinations
under the ScoreCard program are subject to change without
prior notice.
- ScoreCard acts solely as the sales agent for travel suppliers
and is not liable for the actions or inactions of such suppliers.
- Companion tickets purchased through the ScoreCard program
will incur a $ 22.50 per ticket processing fee.
- An $8.00 delivery charge will apply to all tickets or
documents sent via "express or trackable" type
mail.
- All Government imposed fees and airline imposed surcharges
are the responsibility of the cardholder and must be collected
at the time of booking.
- Cardholder will be responsible for all Canadian government
imposed tax and fees in addition to all airline imposed
surcharges, which vary by destination.
- All air travel companion ticket purchases will be awarded
double Bonus Points when purchased using cardholder's ScoreCard
account. Please allow 4-6 weeks for processing.
- Universal Tickets - travel reservations and ticketing
must be made at least thirty (30) days prior to cardholder's
actual departure dates, but not more than 330 days in advance.
A Saturday night stay must be included in the travel itinerary.
Return travel must be initiated within 30 days of departure.
Reservations shall also be subject to airline availability
for 30-day advance booking, non-refundable type tickets
for the travel dates specified. ScoreCard travel services
reserves the right to choose the airline and routing on
which to reserve and ticket cardholders.
- Universal All Inclusive Tickets – Universal All Inclusive
awards are available within the 48 contiguous states. Travel
reservations and ticketing must be made at least 21 days
prior to cardholder’s actual departure date, but not
more than 330 days in advance. All other terms and conditions
of the Universal Ticket award applies.
- Point Saver Awards are available for travel within the
48 contiguous United States and are non-refundable and non-changeable
and are subject to the same terms and conditions that apply
to the Universal Ticket Award. The cardholder will pay the
first $200 of the ticket cost at the time of booking.
- Everyday Awards are available for travel within the 48
contiguous states. Everyday Awards will be offered when
there are no advance fare category tickets available. Everyday
Awards are subject to the same terms and conditions that
apply to the Universal Ticket Award.
- Full Option Ticket is available when a cardholder is unable
to meet the requirements for the Universal Ticket award.
This includes a request for a specific airline, open jaw,
or travel dates, which do not include 30-day advance reservations
or Saturday night stay. The Full Option Ticket is subject
to fares and terms and conditions of the airlines. Full
Option Tickets require a $25 fee and allow a credit toward
any airline ticket available from any airline. Any ticket
that costs over the credit amount will be issued, however,
the excess amount above the credit will be paid by the Cardholder
at the time of booking. Full Option Tickets must be reserved
thru the ScoreCard travel services center. Full Option Tickets
for domestic bookings allow up to a $325 credit. Full Option
Tickets for international bookings (destinations outside
of the 50 US states) allow up to an $825 credit.
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